{"id":5887,"date":"2024-07-30T13:02:00","date_gmt":"2024-07-30T03:02:00","guid":{"rendered":"https:\/\/positivesolutions.com.au\/?page_id=5887"},"modified":"2024-11-18T16:07:43","modified_gmt":"2024-11-18T05:07:43","slug":"fees-and-payment-information","status":"publish","type":"page","link":"https:\/\/positivesolutions.com.au\/about-us\/fees-and-payment-information\/","title":{"rendered":"Fees and Payment Information"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-has-pattern-above is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim wp-block-cover__gradient-background has-background-gradient has-custom-colour-1-gradient-background\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" class=\"wp-block-cover__image-background wp-image-700\" alt=\"Positive Solutions provides Mediation, Counselling and Employee Assistance Program Services for individuals, families and workplaces across Tasmania\" src=\"https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2018\/09\/home-banner.png\" data-object-fit=\"cover\" srcset=\"https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2018\/09\/home-banner.png 1920w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2018\/09\/home-banner-300x169.png 300w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2018\/09\/home-banner-768x432.png 768w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2018\/09\/home-banner-1024x576.png 1024w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2018\/09\/home-banner-1080x608.png 1080w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\"><h1 class=\"has-text-align-center wp-block-post-title has-xxx-large-font-size\">Fees and Payment Information<\/h1>\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:0362235612\">CALL US NOW<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">\n<h3 class=\"wp-block-heading\">Individuals<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Family Dispute Resolution<\/h4>\n\n\n\n<p>Our Family Dispute Resolution program receives funding from the Australian Government. Our first appointment is free of charge and we will talk to you about any fees that are applicable when you call us.&nbsp;<\/p>\n\n\n\n<p>Fees for this program are based on income and we aim to keep our services affordable for our clients. For details regarding our payment terms click\u00a0<a href=\"https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2024\/09\/Payments-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Private Counselling, GP Mental Health Care Plans and Individual Community Mediation.<\/h4>\n\n\n\n<p>Positive Solutions requires credit card details to secure private counselling and psychology appointments. For details regarding our payment terms click\u00a0<a href=\"https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2024\/09\/Payments-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p>If your session is covered by Medicare, we will assist with processing all eligible rebates.<\/p>\n\n\n\n<p>If you are covered by Private Health Insurance, we will email a copy of your invoice so you can make a claim with your insurer.<\/p>\n\n\n\n<p>If your counselling session is related to a workplace injury and you\u2019re covered by Workers Compensation*, we will send the invoice direct to your insurer.<\/p>\n\n\n\n<p>Employee Assistance Program (EAP)* sessions will be invoiced directly with your employer.<\/p>\n\n\n\n<p>* Approved Sessions Only.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Further information<\/strong><\/h3>\n\n\n\n<p>Click on the following link to learn how to access our&nbsp;<a href=\"https:\/\/positivesolutions.com.au\/psychological-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">psychology services<\/a>.<\/p>\n\n\n\n<p>Click here to read our&nbsp;<a href=\"https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2024\/09\/Payments-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms of Payment<\/a>.<\/p>\n\n\n\n<p>Click here to read our&nbsp;<a href=\"https:\/\/positivesolutions.com.au\/about-us\/cancellation-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cancellation Policy<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Organisations<\/strong><\/h3>\n\n\n\n<p>Organisations who access our workplace services will be invoiced as per quoted fees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>General enquiries<\/strong><\/h3>\n\n\n\n<p>If you have a question about our services, courses, training, careers or another topic not related to providing feedback, please visit our&nbsp;<a href=\"https:\/\/positivesolutions.com.au\/contact\/\">contact page<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-has-pattern-above-2 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-cover alignfull\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--40)\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim wp-block-cover__gradient-background has-background-gradient has-custom-colour-1-gradient-background\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1365\" class=\"wp-block-cover__image-background wp-image-1767\" alt=\"\" src=\"https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash.jpg\" style=\"object-position:49% 61%\" data-object-fit=\"cover\" data-object-position=\"49% 61%\" srcset=\"https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash.jpg 2048w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash-300x200.jpg 300w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash-1024x683.jpg 1024w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash-768x512.jpg 768w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash-1536x1024.jpg 1536w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash-1080x720.jpg 1080w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash-1280x853.jpg 1280w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash-980x653.jpg 980w, https:\/\/positivesolutions.com.au\/wp-content\/uploads\/2021\/05\/yuriy-kovalev-nN1HSDtKdlw-unsplash-480x320.jpg 480w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h4 class=\"wp-block-heading has-text-align-center has-xxx-large-font-size\">if you need support and assistance, think Positive<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/contact\/\">Contact us<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Individuals Family Dispute Resolution Our Family Dispute Resolution program receives funding from the Australian Government. Our first appointment is free of charge and we will talk to you about any fees that are applicable when you call us.&nbsp; Fees for this program are based on income and we aim to keep our services affordable for [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":193,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-5887","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fees and Payment Information - Positive Solutions<\/title>\n<meta name=\"description\" content=\"Mediation, Counselling and Employee Assistance Program Services for individuals, families and workplaces across Tasmania.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/positivesolutions.com.au\/about-us\/fees-and-payment-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fees and Payment Information - 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