{"id":4562,"date":"2024-01-10T15:00:12","date_gmt":"2024-01-10T04:00:12","guid":{"rendered":"https:\/\/positivesolutions.com.au\/?page_id=4562"},"modified":"2024-08-01T14:55:52","modified_gmt":"2024-08-01T04:55:52","slug":"critical-incident","status":"publish","type":"page","link":"https:\/\/positivesolutions.com.au\/workplace\/critical-incident\/","title":{"rendered":"Critical Incident"},"content":{"rendered":"\n
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Critical Incident<\/h1>\n\n\n
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Critical incident and significant event management<\/strong><\/h1>\n\n\n\n

A critical incident is any event that occurs suddenly, is unexpected, presents a threat and causes a significant emotional response. The reaction and recovery times will be different for each individual and as such the support that they may require will also vary.<\/p>\n\n\n\n

An appropriate response to a critical incident is essential for the wellbeing and resilience of those impacted. It can have significant impacts on the post-incident recovery trajectory for impacted staff. Under Work, Health and Safety laws, employers have an obligation to ensure a work environment does what is reasonably practicable to eliminate and reduce the psychological risks to workers and others at the workplace. This includes responding to critical incidents.<\/p>\n\n\n\n

We work with the organisation on a case-by-case basis to ensure that the response is appropriate for the immediate and ongoing needs of that organisation and those who have been impacted.
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Psychological support for sudden, unexpected and potentially traumatic incidents<\/h3>\n<\/blockquote>\n\n\n\n

Positive Solutions provides a prompt, flexible and tailored approach to supporting staff and management to recover after a critical incident. Our team will assist you in developing a suitable and proportionate response to minimise the impact of a critical incident on your workplace. Group and individual support is available, and multiple on-site visits can be arranged to enable shift working staff to access support.<\/p>\n\n\n\n

We regularly provide critical incident support for a range of incidents including death, violence and workplace accidents. Our guidelines and response to critical incidents are underpinned by a Psychological First Aid (PFA) model to effectively manage the risks of psychological trauma, where onsite support is recommended post 24 hours of an incident. Our support is based on two phased approach:<\/p>\n\n\n\n